Direct Delivery To Your Door Within 21 Days
Whatever you choose, no matter how big or small, your order will be delivered direct to your door by Australia Post. Every effort is made to dispatch your order as quickly as possible, but please allow up to 21 days for delivery subject to stock availability. However there are times when we are unable to fulfill your order within this period due to reasons beyond our control. Please notify one of our friendly customer services representatives on 02 8874 8777 (if in Sydney) and toll free 1800 251 252 to find out the status of your order.
Careful Packaging To Ensure Your Order Arrives Safely
Shopping with Magnamail is an extremely exciting experience. Your order will be packed with the utmost care to ensure that it reaches you in perfect condition. Fragile items are given special attention to make sure that they arrive in one piece.
What Happens If An Item That I Have Ordered Is “Out of Stock”?
Occasionally there are times when some items are extremely popular causing a temporary out of stock situation. If you place an order for an item that is out of stock the Delivery Advice that came with your goods will state “Items To Be Dispatched” with an expected delivery date. All items that are “Items To Be Dispatched” are given the highest priority. However if you prefer not to wait we can offer you a refund or you can use your credit towards another item.
