WE ARE COMMITTED TO YOUR PRIVACY:
Your privacy is important to us which is why we are committed to upholding the National Privacy Principles contained in The Privacy Act 1998. We value our customers and Magnamail understands the importance of the confidential handling of your personal information. The information you provide to us will be handled securely and sensitively with the utmost regard for your privacy.
We will take all reasonable steps to ensure that the data we collect from you and the information we use is accurate and up to date, and stored in a secure environment, accessed only by authorised persons. We will also limit the collection and use of consumer information to the minimum we require in order for us to carry out our business and provide you with the level of service you deserve. If you would like a complete copy of our Privacy Policy Statement, please contact our friendly Customer Service team by calling 02 8874 8777.
OPT-OUT:
Occasionally we are able to offer you new products/services from other reputable direct marketing companies. To ensure privacy, the other company cannot record your name and address unless you respond to their offer. If in spite of this safeguard you do not want to receive any information of special offers or new products, and would like to be removed either from our mailing list or have your name restricted to Magnamail catalogue mailings please advise us sending us an e-mail to
enquiries@magnamail.com.au,
phone us on 02 8874 8777, send a fax to 02 8874 8780 or write to
Magnamail Pty Ltd, PO Box 880, North Ryde BC, NSW 1670.
Under the National Privacy Principles we will provide you with access to any of your personal information we hold. Should you wish to access your personal information, please contact our Customer Services/Privacy Officer on
02 8874 8777. For most requests, your information will be provided free of charge, however we may charge a reasonable fee if your request requires a substantial effort on our part. If you know that some of your information has changed (e.g. if you changed your address), please contact us by e-mail at
enquiries@magnamail.com.au or by phone on
02 8874 8777 so we can make the change.
E-MAIL ADDRESSES:
You may provide us with your e-mail address. We will only ever use your email address so that we can:
1. contact you about your order or answer a query
2. send you exciting special offers from time to time.
If you wish not to receive e-mails you may unsubscribe from the option on any e-mail sent or by contacting us on the information listed above. Your e-mail address is private and Magnamail will never sell it to third parties.
More information about the Privacy law and the National Privacy Principles is available from the Federal Privacy Commissioner at
http://www.privacy.gov.au.
SECURITY:
We also value the privacy and security of your online purchases and use the latest encryption software on our site. All information on our website is processed securely with VeriSign™. All transactions are encrypted using the best Secure Server Software (SSL) available. This VeriSign™ Guarantee ensures that you never have to worry about credit card safety while shopping with Magnamail online. We guarantee that every transaction you make on our web site will be safe. This means you pay nothing if unauthorised charges are made to your card as a result of shopping at with Magnamail on the Internet.
